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Privacy Notice

Experiencias en el Cielo S.A.P.I. de C.V.

This Privacy Notice describes how we collect and use the personal data you provide us, always in a necessary, adequate, and relevant manner, in relation to the purposes provided in this document. It also details what type of data is collected and what options you have to limit its use, as well as the procedure for exercising your ARCO rights (Access, Rectification, Cancellation, and Opposition), in compliance with the principles of Lawfulness, Consent, Quality, Information, Purpose, Loyalty, Proportionality, and Responsibility established by law.

1) Responsible for protecting your personal data

Experiencias en el Cielo S.A.P.I. de C.V., located at Indiana 260 Interior 501, Colonia Ciudad de los Deportes, Mexico City, CDMX, 03710, Mexico, is responsible for processing your personal data.

2) Our Data Protection Department

  • Responsible Area: Data Protection Department
  • Address: Indiana 260 Interior 501, Colonia Ciudad de los Deportes, Mexico City, CDMX, 03710, Mexico
  • Email: joan@dinnerinthesky.com.mx
  • Phone: +52 552 743 9882

3) For what purposes do we collect and use your personal data?

Your personal data will be used for the following purposes:

  • To provide the products and services requested and/or contracted.
  • To respond to your requests for information, attention, and service.

Additionally, your personal data may be used for:

  • Carrying out advertising campaigns via Facebook Ads.
  • Promotion and marketing of products and services.
  • Managing reservations through the TuriTop platform.
  • Sending mailing lists via Brevo.

4) What personal data do we obtain and from where?

We collect your personal data in the following ways:

  • When you visit our website or use our online services.
  • Through platforms like TuriTop, used for managing reservations.
  • Through publicly accessible sources permitted by law (directories, websites, etc.).

The personal data we collect includes:

  • Financial and payment information: credit/debit card, checks.
  • Contact information: name, email, address, phone, mobile.

5) Use of cookies, web beacons, and JavaScript

Our website uses cookies, web beacons, and JavaScripts to gather statistical information about user browsing, such as browser type, operating system, pages visited, origin of the visit, IP address, and time spent. You can disable these technologies by adjusting your browser settings, which may affect some site functionalities.

6) How to Access, Rectify, Cancel, or Oppose (ARCO Rights) the use of your personal data?

You have the right to access, rectify, cancel, or oppose the use of your personal data. To exercise these rights, you can consult the detailed procedure in the “Holder’s Rights” section of this notice.

7) How to limit the use or disclosure of your personal data?

You can limit the use or disclosure of your data by contacting our Data Protection Department. Likewise, you can stop receiving promotional emails by following the unsubscribe instructions included in those communications.